Privacy policy

SNL Home Privacy Policy

Last Updated: September 21, 2026

SNL Home is an online retail brand operated by SALTNATIONLINE AND THINGS LLC, a New York business. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use saltnationline.com, place an order, communicate with us, or otherwise interact with SNL Home.

SNL Home uses Shopify to host and operate its online store. We may also work with third-party suppliers, fulfillment partners, payment processors, shipping providers, technology providers, analytics providers, customer-service providers, and other service providers that help us operate our business and fulfill customer orders.

By accessing or using our website, you acknowledge that you have reviewed this Privacy Policy.

1. Business Information

Brand: SNL Home

Legal Business Name: SALTNATIONLINE AND THINGS LLC

Business Address:
5814 State Highway 29
Saint Johnsville, NY 13452
United States

Toll-Free Customer Support: 800-757-8252

Local Business Phone: 518-241-3786

Email: sales@snlandthings.com

2. Personal Information We Collect

The information we collect depends on how you interact with SNL Home and the Services.

Information You Provide Directly

We may collect information you provide when you place an order, create an account, contact us, subscribe to communications, submit a review, or otherwise interact with us.

This information may include:

Name
Billing address
Shipping address
Email address
Telephone number
Order information
Products purchased, returned, exchanged, or canceled
Information included in customer-service communications
Information you voluntarily provide through forms, reviews, or other interactions

Payment and Transaction Information

Payments made through our online store are processed using Shopify and/or available third-party payment providers.

We may receive transaction-related information such as payment method, transaction status, billing information, payment confirmation, and related order information.

We do not intentionally request or store complete payment-card numbers through ordinary customer-service communications such as email.

Account Information

If account functionality is available and you create an account, we may collect information necessary to establish and administer your account, including your email address, account preferences, and related account information.

Device and Website Information

When you visit or interact with our website, information may be collected automatically through Shopify, cookies, and similar technologies.

This information may include:

IP address
Browser type
Device type
Operating system
Network information
Pages viewed
Products viewed
Referring websites or pages
Shopping-cart and website interactions
Approximate location information derived from technical information
Other information necessary to operate, maintain, secure, and improve the website

3. How We Collect Personal Information

We may collect personal information from:

You directly, when you place an order, create an account, contact us, subscribe to communications, submit a review, or otherwise provide information.
Automatically, when you browse or interact with our website through cookies, pixels, log files, and similar technologies.
Shopify and technology providers, which provide infrastructure and services that support our online store.
Payment, shipping, fulfillment, and supplier partners, when information is necessary to process and fulfill an order.
Other third parties, when reasonably necessary to prevent fraud, provide services, comply with legal obligations, or operate our business.

4. How We Use Personal Information

We may use personal information for the following purposes.

Processing and Fulfilling Orders

We use information to:

Process purchases and payments
Confirm and administer orders
Arrange shipping and delivery
Provide tracking information
Coordinate product fulfillment
Process eligible returns and refunds
Respond to order-related questions
Communicate with you about your order

Because SNL Home may use third-party suppliers and fulfillment partners, information necessary to fulfill an order may be provided to the supplier, fulfillment provider, shipping carrier, or other service provider responsible for that order.

Customer Service

We use personal information to respond to customer questions, address order issues, communicate with customers, and provide customer support.

Operating and Improving Our Services

We may use information to operate, maintain, troubleshoot, secure, analyze, and improve our website, products, services, and customer experience.

Security and Fraud Prevention

We may use personal information to help detect and prevent fraud, unauthorized transactions, abuse, security incidents, and other unlawful or harmful activity.

Marketing and Communications

If you choose to receive promotional communications from us, we may use your contact information to send information about products, promotions, offers, new products, and other updates.

You may unsubscribe from promotional email communications at any time by using the unsubscribe instructions included in the communication.

We may continue to send non-promotional communications that are necessary to process an order, provide requested services, administer an account, or respond to a customer-service inquiry.

Legal and Compliance Purposes

We may use or disclose information when reasonably necessary to:

Comply with applicable laws and regulations
Respond to lawful requests from governmental authorities
Protect our rights, property, customers, or business
Investigate suspected fraud or unlawful activity
Enforce our Terms of Service and other policies
Resolve disputes
Protect the security and integrity of our Services

5. How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business, provide our Services, fulfill orders, or comply with legal obligations.

These parties may include:

Shopify
Payment processors
Shipping carriers
Product suppliers
Fulfillment providers
Technology and website service providers
Customer-service providers
Fraud-prevention and security providers
Analytics providers
Marketing service providers, where applicable
Professional advisers
Government authorities or law-enforcement agencies when legally required

We do not sell customer information to product suppliers merely because those suppliers participate in fulfilling an SNL Home order.

Where required by applicable law, we will provide additional disclosures regarding certain types of sharing, targeted advertising, or other processing activities.

6. Shopify

Our online store is hosted and powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate our website, process transactions, manage orders, and provide related ecommerce functionality.

Shopify may collect and process personal information in connection with your use of our store. Information submitted through our website may be transmitted to Shopify and to service providers used by Shopify or SNL Home.

Shopify's handling of personal information is also governed by Shopify's applicable privacy policies.

For information about Shopify's privacy practices, please review Shopify's applicable privacy information.

7. Suppliers and Fulfillment Partners

SNL Home may source products through third-party suppliers and supplier-management platforms, including Syncee, and may use third-party fulfillment partners to process and ship products.

When necessary to fulfill an order, we may provide the applicable supplier or fulfillment partner with information such as:

Customer name
Shipping address
Order details
Product information
Other information reasonably necessary to complete the order

These parties may process information according to their own applicable privacy policies and contractual obligations.

Our use of a supplier or fulfillment partner does not change the fact that your purchase from SNL Home is a transaction with SNL Home.

8. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to:

Operate the website
Maintain shopping-cart functionality
Remember preferences
Understand website activity
Analyze performance
Improve our Services
Support security and fraud prevention
Provide relevant advertising or marketing services, where applicable

You may be able to control certain cookies through your browser or device settings. Disabling certain technologies may affect website functionality. We may also use advertising and analytics tools provided by third parties, such as TikTok, Meta, and Google, including pixels and similar tracking technologies, to measure the performance of our marketing campaigns and to deliver relevant advertising to you on their platforms.

9. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties.

If you follow a third-party link or use a third-party service, that party's privacy policy and terms may apply.

We do not control and are not responsible for the privacy practices, security, content, or policies of third-party websites or services, except to the extent required by applicable law.

10. Data Security

We use reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

For your protection, please do not send sensitive payment information, passwords, or other confidential information through ordinary email or other unsecured communications.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete transactions
Provide customer service
Maintain business and transaction records
Comply with legal and regulatory obligations
Resolve disputes
Prevent fraud
Enforce agreements and policies

The length of time information is retained depends on the type of information, the purpose for which it was collected, and applicable legal or business requirements.

12. Children's Privacy

Our website and Services are not directed toward children.

We do not knowingly collect personal information from children in circumstances where applicable law requires parental consent.

If you believe that a child has provided personal information to us inappropriately, please contact us using the information below so that we can review the situation and take appropriate action.

13. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information
Request a copy of certain personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

These rights are not absolute and may be subject to legal exceptions or limitations.

To make a privacy request, contact us using the information in the Contact Us section below.

We may need to verify your identity before completing certain requests, as permitted or required by applicable law.

14. Marketing Communications

If you receive promotional emails from SNL Home, you may unsubscribe at any time by using the unsubscribe link or other instructions provided in the communication.

Unsubscribing from promotional communications will not prevent us from sending transactional or service-related communications, including order confirmations, shipping updates, refund information, account communications, or responses to customer-service inquiries.

15. International Data Transfers

Because we use Shopify and other service providers, personal information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, Services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy and provide any additional notice required by applicable law.